Cancellation and Refund

At Astro Samadhaan, we strive to provide our clients with exceptional astrology-related services and ensure their utmost satisfaction. However, we understand that circumstances may arise where cancellation or refund becomes necessary. To maintain transparency and facilitate a hassle-free experience for our valued clients, we have formulated the following Cancellation and Refund Policy:

Cancellation Policy:

Service Cancellation: Clients can cancel their service request within 24 hours of making the payment without incurring any cancellation charges. Cancellation Beyond 24 Hours: If the cancellation request is made after 24 hours of payment, a cancellation fee may apply. The amount of the cancellation fee varies depending on the nature of the service booked and its progress. Cancellation Procedure: Clients must submit their cancellation requests through our official communication channels, including email or through our website's Contact Us form. Please ensure to provide all relevant details, including the order number and reason for cancellation, to expedite the process.

Refund Policy:

1. Eligibility for Refund: Refunds are processed under the following circumstances:
(a) Service cancellation within 24 hours of payment.
(b) Inability to provide the service due to unforeseen circumstances or technical issues from our end.
(c) Dissatisfaction with the service provided, subject to our Satisfaction Guarantee Policy.

2.Refund Process: Upon approval of the refund request, the refund amount will be processed using the same payment method used for the initial transaction. Please note that it may take 5-7 business days for the refunded amount to reflect in your account, depending on your bank's processing time.

3. Non-Refundable Services: Certain services may be non-refundable due to their nature or the resources involved in their delivery. Such services will be clearly indicated at the time of purchase.

4. Refund Disputes: In case of any disputes regarding refunds, clients are encouraged to reach out to our customer support team for prompt resolution. We are committed to addressing any concerns and ensuring fair treatment for all our clients.

Contact Us:

If you have any questions or require further assistance regarding our Cancellation and Refund Policy, please feel free to contact our customer support team. We are here to assist you and ensure your experience with Astro Samadhaan is smooth and satisfactory.Astro Samadhaan is dedicated to providing accurate, reliable, and personalized astrology services to clients worldwide. We appreciate your trust in us and remain committed to your satisfaction.
Note: Astro Samadhaan reserves the right to modify or update this Cancellation and Refund Policy at any time without prior notice. We encourage clients to review this policy periodically for any changes.